Take Control of Your Heating System

Register your warranty and secure your home comfort with us

Are you a Daikin installer/professional?

Connecting you to your heating system performance

See all the benefits that Stand By Me can offer to you

End User

Register your Daikin Warranty

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Stand By Me

Stand By Me is the Daikin Portal which gives you an overview of your installed system. By registering your system with Stand By Me you can keep record of your warranty, find your service partner and have peace of mind with your heating system.

Altherma 2 & 3 operation manuals and user guides

Find some manuals and user guides on how to use your Daikin Heat Pump

Altherma 3 User Guide
Altherma 3 Operation Manual
Altherma 2 User Guide
Altherma 2 Operation Manual

View some of our videos for information about your Daikin system

Altherma 3 User Interface

How you can easily control the Altherma 3 floor standing model.

Altherma Working Principle

How our Altherma 3 Wall Hung system works with under floor heating, radiators and your domestic hot water. The principal is the same for all our systems.

Altherma 3 - Turn Heating On/Off

How to turn your heating and hot water on/off with the Altherma 3 interface.

Altherma 3 - Set Schedules

Set your schedule on your Altherma 3 Interface

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What are the benefits?

  • Have peace of mind with your heating system
  • Live record of your Daikin installation
  • Easly manage your Daikin warranty
  • Keep up to date with all servicing and repairs

Professionals

Manage your Installations with Stand By Me

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Daikin Professional

Use Stand By Me to manage installations and keep track of your customers warranties.

Installer Guides/Schematics - Altherma 3

Find some installation guides for Altherma 3 single fan and twin fan systems

Altherma 3 - ERGA / EHVH Guide
Altherma 3 - EPGA / EAVH Guide
Altherma 3 - ERGA / EHVH Schematic
Altherma 3 - EPGA / EAVH Schematic

Find out more information about Stand By Me in these videos

E-Care App

How our Daikin E-Care App works with Stand By Me

Daikin Installer Registration

A step by step walk through of managing your Installations.

Heating Solutions Navigator (HSN)

HSN is a digital toolbox developed for Daikin professionals to assist in choosing the best fit solution for your customers home.

Altherma 3 User Interface

How you can easily control the Altherma 3 floor standing model.

Altherma 3 - Initial Set Up

A demonstration of how to configure an Altherma 3 from first power on.

Altherma 3 - Installer and End User Settings

How to switch from the end user settings to the installer settings and change any of the initial input parameters

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Advantages

  • Easy contact with the end user
  • Keep track of maintenance & repairs
  • Gain points & rewards based on your installs
  • Use HSN to configure installations